Frames cleared of construction dust, glass washed both faces, and render, paint, film and adhesive taken off without scratching new glazing. From $830 including GST.

Builders' mess is not dirt. Plaster, adhesive and label residue bond to new glass, and none of it comes off with an ordinary window pass.
That matters more on a new build than anywhere else, because new glass is the easiest glass to ruin. The coating on some panes will not survive the wrong blade angle, and a mineral deposit left long enough etches in and the pane has to be replaced.
Post-construction window cleaning is a different job from a window clean, and it is priced that way. A single-storey house starts at $830 including GST and a two-storey at $1,165. What moves it from there is the amount of glazing, how long the residue has been sitting and whether the sliding channels are still full of grit.

A new build leaves four problems on the glass at once, and each one wants a different thing done to it.
Plaster and render splashes are the fourth, and the one most likely to be left behind. They sit proud of the glass, so they survive a wipe and are still there in daylight when the client walks through.
All of it is on the same pane at once, which is why the order of work decides the result more than the product does.

Glass looks smooth and is not. The surface is porous enough for mineral deposits to key into it, which is why hard water marks survive a normal clean and look worse once the pane dries.
| What goes wrong | What causes it | What it costs | How to prevent it |
|---|---|---|---|
| New glass scratched across the pane | Abrasive construction dust wiped dry instead of floated off | Permanent. The scratch is in the glass, so the pane is replacedNo published figureTrade experience, no published figure | Residue softened and lifted, never scraped or wiped dry |
| Coating stripped off a treated pane | A blade taken to glass that carries a surface coating | Permanent, and it shows as a dull patch in daylightNo published figureTrade experience, no published figure | Treat new glazing as coated until proven otherwise |
| Mineral deposit etched in | Streaks left on the glass for weeks after the build | Permanent. Replacement is the only fixNo published figureTrade experience, no published figure | Dissolve the deposit before it sets, not after |
| Frames corroded along the bottom rail | An acidic treatment rinsed off the glass but left on the frame | Refinishing or replacing the frame, not the glassNo published figureTrade experience, no published figure | Neutralise and rinse the frames, not only the panes |
| Sliding doors stiff or jumping the track | Channels cleaned on the surface with the grit still under it | Roller replacement on a door that was newNo published figureTrade experience, no published figure | Channels cleared and flushed, last, after the glass |
Sources
Every row is trade experience from our own new-build jobs and says so in the row. Where a figure would be a guess, none is given.

Houses are priced as a whole job, because the number of panes on a house is knowable from a photo. Apartment and multi-unit buildings are priced per pane instead, since the same window repeats across every level and the rate is what scales.
from — frames, glass, and all builders' residue off both faces
from — the same scope, with the upper glazing reached safely
from, per pane — priced across the whole building
All prices include GST. The smallest job is a single-storey house at $830; the per-pane rate applies to whole buildings, not to a handful of windows.
The quoted price is the whole job on the glazing, not the glass alone. It covers the frames cleaned down from construction dust, the glass washed on both faces, and the removal of what the trades left on it: render and mortar, paint, protective film, labels and adhesive.
Four things move the figure from there.
Send photographs of the glazing and we quote from them. Nothing is decided on the phone, because the two things that set the price — how much glass and how long it has been sitting — are both visible in a photo and neither is answerable in a sentence.
On a finished house the glass is what gets looked at. On a new build the frames and the channels are where the complaints come from, because that is where the trades leave the most and where an ordinary clean stops.
Construction dust settles into every frame rebate and sits there. It is not loose dirt: it is fine, sharp and heavy in the corners, and it is the reason a frame wiped with a wet cloth comes up grey rather than clean.
Sliding channels are worse, because they are a trap by design. Grit falls in, nothing takes it out, and the first sign anything is wrong is a door that has gone heavy or started jumping. By then the rollers have been running on it for weeks.
There is also a chemistry problem people miss. Where mineral staining has been treated, the product has to come off the frames as thoroughly as off the glass. Left in a bottom rail it keeps working on the finish long after the crew has gone.
So frames and channels are part of the quoted price rather than an extra. A builders' clean that stops at the glass is not finished, it is half-charged.
Full-height sliding glass on Yarra Street, Abbotsford, still mid-build. Water had been running down the outside of the panes and drying there, leaving white mineral streaks from the head of the frame to the floor.
Read case study

A builders' clean on two new townhouses on Dalgetty Road, Beaumaris. Adhesive residue across the glass and paint on the frames, on glazing nobody had touched since it was installed.
Read case study

A post-construction window clean on Kaniva Court, Bentleigh East. Glass, frames and sliding channels taken back to finished condition after the builders left.
Read case study
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The clean has to be done and signed off before the client walks through. Adhesive is also easiest at this point, before it hardens in the sun.
Water has been running down the outside of the panes and drying there. This one is a deadline: left long enough the deposit etches in.
Several trades have been through and the glass is the last thing standing between the site and practical completion.
Repeated glazing across many units, and access that has to be booked around other trades still working on site.
Not if nothing is scraped dry. Construction dust is abrasive, so the frames are cleared of it before the wash and residue is softened and lifted rather than wiped or bladed off. That is the single biggest cause of scratching on a new build.
Yes, while they are still a deposit. They are dissolved, then neutralised and rinsed off the glass and the frames. Once the deposit has etched into the glass it is permanent and the pane has to be replaced, so timing matters.
As soon as the trades are finished. Adhesive hardens in the sun and mineral deposits etch in over weeks, so the job is both cheaper and safer the earlier it happens.
Yes. Frames are cleared of construction dust before the glass and finished after it, and the sliding channels are flushed last. A builders' clean that stops at the glass is not finished.
Yes, though the glass is best left until last. Anything cleaned before the final trades finish collects their dust, and the work gets paid for twice. Mineral staining is the exception, because it is setting the whole time.
Send photographs of the glazing, or tell us the number of panes, the number of storeys and whether any of it is full-height sliding glass. We quote from that rather than guessing on the phone.
A single-storey house starts at $830 and a two-storey at $1,165, and the gap is not a surcharge for height. It is what the work on the upper glazing actually takes.
A builders' clean is detail work. Adhesive has to be softened and lifted pane by pane, render splashes have to be found and taken off individually, and mineral treatment has to be applied, held and then neutralised before it dries. None of that is work you can do at arm's length from the ground.
So the second storey adds setting up, moving and re-setting up for every section of glass, and it does that on a site that is often still cluttered with other trades' materials. The glass per pane takes the same time; everything around reaching it does not.
Two-storey new builds are also where the most glass is. Void windows, stairwell glazing and upper-level sliding doors onto a balcony are all standard now, and all of them are the panes nobody can inspect until the scaffolding comes down.
The reach comes from ladders, stepladders and mobile platforms, not from rope access. On a builders' clean the crew has to be square to the pane with both hands free — softening adhesive, finding render splashes, holding a treatment and neutralising it before it dries — and a platform gives that where a rope does not. Towers where poles and platforms will not reach are a different service, quoted as high rise window cleaning.
The clean belongs at the end of the trade sequence, not in the middle of it. Glass cleaned before the last trades finish collects their dust, and the work gets paid for twice.
The exception is mineral staining. If water has already been drying on the panes for weeks, that part is worth doing before handover week rather than waiting for it, because the deposit is setting the whole time and the end of that process is a replaced pane.
In practice that means two visits on a slow build and one on a quick one, and it is worth saying which you are looking at when you ask for a price.
Before and after photographs come with every job. On a new build that is usually what the builder needs for the handover file as much as the client needs it for peace of mind.
Post-construction quotes are hard to compare because the cheap ones and the thorough ones describe themselves the same way. Four things separate them, and all four are answerable before anyone turns up.
Our own answers are on this page: frames and channels are in the price, residue removal is the job rather than an extra, mineral staining is quoted once we have seen it, and we carry $20 million in public liability on the glass we work on.
About the expert
Ihor Sydorenko
Founder & Lead Rope Access Technician (IRATA Level 3) — WaterCrew Cleaning
Ihor has worked on ropes since 2013, starting on high-rise facades in Kyiv, where he founded and still runs the rope-access company Альпіністи Київ. He holds IRATA Level 3 — the highest grade in the international rope-access system, covering work supervision, safety planning and rescue.